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Contact Us

We are available to help you Monday - Friday, 7:30AM - 5:30PM Pacific Time, excluding holidays. You can also visit our Frequently Asked Questions (FAQs).

Flexible Spending Accounts (FSA)
Health Reimbursement Arrangements (HRA)
Dependent Care Accounts (DCA)
Commuter Expense Reimbursement Accounts (CERA)

BenefitHelp Solutions
P.O. Box 67230
Portland, OR 97268-1230

888-398-8057 Toll free
888-249-5058 Fax toll free

Submit a question to Customer Service
Submit a claim or related items via email
Submit an appeal

COBRA & Retiree Administration

BenefitHelp Solutions
PO Box 40548
Portland, OR 97240

800-556-3137 Toll free
503-765-3453 Fax

Submit a question to Customer Service
Submit a question to PEBB Customer Service
Submit a question to OEBB Customer Service
Submit an appeal

Public Employee Retirement System (PERS)

PERS Health Insurance Program
PO Box 40187
Portland, OR 97240-0187

800-768-7377 Toll free

Submit a question to PERS Customer Service
Submit an appeal

Visit the PERS Health Insurance website for helpful information at

Sales & Account Services
BenefitHelp Solutions
601 SW 2nd Avenue
Portland, OR 97204

888-387-5440 Toll free

Submit a question or RFP to Sales and Account Services

  E-mail a BenefitHelp Solutions Specialist

Send Message To:
Your First Name:
Your Last Name:
Your Company Name:
Member ID:
Phone: (xxx-xxx-xxxx)
E-mail Address:

BenefitHelp Solutions Holidays

BenefitHelp Solutions observes the following holidays. Business offices will be closed.


New Year's Day: January 2nd
Martin Luther King Jr.: January 16th
Memorial Day: May 29th
Independence Day: July 4th
Labor Day: September 4th
Thanksgiving: November 23rd
Day after Thanksgiving: November 24th
Christmas: December 25th
Day after Christmas: December 26th
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