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Direct Deposit

By having your Flexible Spending Account reimbursement directly deposited into your bank account, you eliminate the hassle of having to go to the bank each time you receive a check.

The Remittance Advice

Instead of receiving a reimbursement check in the mail, you will receive a Direct Deposit Remittance Advice. The Remittance Advice will indicate the date your claim was paid, the amount that will be deposited to your bank account and an Explanation of Benefits (EOB).

Direct Deposit Enrollment and Set-up

If you want to have your reimbursement directly deposited into your bank account, you will need to complete a Direct Deposit form and fax or mail it to BenefitHelp Solutions along with a voided check.

It will take approximately 10 - 14 business days from the time we receive your Direct Deposit form to set up and activate your account. This 10 - 14 day period also applies to any changes made to your bank account information (e.g., changing account numbers, changing from savings to checking). After your request for direct deposit has been activated, future reimbursements will be deposited to your bank account.

Please remember that if you send in a Direct Deposit form along with a claim, you will receive a reimbursement check until your direct deposit has been set up and activated.

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